TyroFAQ
- How do I search for individual invoices or quotes I have made?
- How do I check the payment status of my invoices?
- How do I resend an invoice?
- How do I convert a quote to an invoice (2)?
- How do I delete an invoice or quote (2)?
- Can I duplicate invoices for different customers?
Tyro migration
- What if I missed the deadline?
- Is my data secure?
- Will my login change?
- Can I still book a demo or speak to support?
- Why have some buttons or features disappeared?
- Can I still accept card payments on invoices?
Open Banking
- Why are there two Tyro profiles listed in Open Banking (CDR)?
- Where can I learn more about Open Banking?
- What happens to my data if I close my Thriday account?
- Is Open Banking available for business accounts?
- Can I still use Thriday if I don’t connect Open Banking?
- How does Thriday handle support issues with Open Banking?
FAQ
- What if I registered a business name after joining Thriday?
- How does Thriday determine what name appears on my bank account?
- Switching to Thriday from other institutions
- How To Lodge BAS in Thriday
- How do I reconcile an invoice with part-payments?
- I forgot my Google/Apple/Microsoft password. What should I do?
Card Payments on Invoices
- What if I already have a Stripe account?
- What happens after a card payment is refunded?
- How do I refund a card payment?
- Is the card payment system PCI compliant?
- If my Stripe application is pending, can I still issue invoices?
- What if my Stripe account status changes to ‘Restricted’ or ‘Rejected’?
Digital cards
- Can I temporarily lock my card?
- What if my physical card is delayed or lost in the mail?
- How many digital cards can I have?
- Can I add a digital card later if I only ordered a plastic card?
- Can I cancel or delete my digital card?
- Do digital cards expire like physical cards? What happens then?