If you have accidentally paid the wrong person and would like us to find or recall an incorrect payment, please get in contact with us immediately by calling us on 1800 THRIDAY (1800 847 43 29) or email use at wecare@thriday.com.au with the details of the transaction.
Where you erroneously request a funds transfer to an external account and subsequently request us to check the transaction, you may be liable for a Trace Fee of $10.00. In addition, if you ask us to attempt to reverse the transaction, a Recall Fee of $25.00 may also apply.