If you would like us to find or recall an incorrect payment, please call us on 1800 THRIDAY (1800 847 43 29) or email us at wecare@thriday.com.au.
Where you erroneously request a funds transfer to an external account and subsequently request us to check the transaction, you may be liable for a Trace Fee of $10.00. In addition, if you ask us to attempt to reverse the transaction, a Recall Fee of $25.00 may also apply.