FAQ
- My card was stolen. What do I do?
- I can’t find my card.
- My card is missing.
- How do I order a new card?
- I want a new card.
- I need a replacement card. What do I do?
- How do I deposit cash?
- Can I deposit cash?
- I want to make a deposit/withdrawal through Bank@Post/Australia Post.
- Can I make a deposit/withdrawal through Bank@Post/Australia Post?
- How do I dispute a transaction?
- I want to dispute a transaction.
- I found a fraudulent transaction. What should I do?
- There is an unauthorised expense on my Transaction Account. What do I do?
- Why am I being charged more?
- Why have the interest rates changed?
- Will I be notified about fee changes?
- What is a dormant account fee?
- Why have I received an inactive account notice?
- Are there inactive account fees?
- Are there fees if I don’t use my account?
- I want to close my Thriday account
- Can I close my Thriday account?
- How do I close my account?
- What is your privacy policy?
- Where can I find Thriday's privacy policy?
- How do I view approved quotes?
- How do I know whether an invoice/quote has been viewed?
- I want to withdraw cash from an ATM
- Can I withdraw cash from an ATM?